Terms & Conditions

Last Updated: 7 April 2025  ·  Effective Date: 7 April 2025

These Terms and Conditions govern your use of the Riverlith website and the consulting services offered by Riverlith ("we", "us", "our"). By using this website or engaging our services, you agree to these terms. If you do not agree, do not use this website or our services.

1. Definitions

• "Service" means the product strategy consulting engagements offered by Riverlith, including the Discovery Sprint, Roadmap Review, and Sounding-Board arrangement.
• "User" or "You" means any person accessing this website or engaging Riverlith services.
• "Agreement" means these Terms and Conditions, together with any engagement-specific written agreement.
• "Content" means written deliverables, notes, and documents produced by Riverlith in the course of an engagement.

2. Acceptance of terms

Use of this website or submission of an enquiry constitutes acceptance of these terms. Our services are available to individuals aged 18 and over with the legal capacity to enter into a binding agreement. By engaging our services, you confirm you meet this requirement.

3. Service description

Riverlith provides product strategy consulting engagements as described on this website. Services are delivered remotely and in-person in Singapore. Availability is subject to Riverlith's current capacity, which is limited by design. We reserve the right to decline any engagement that is not a suitable fit.

4. Engagement terms

Each engagement is governed by a written engagement agreement confirming scope, duration, deliverables, and price. The engagement agreement takes effect when both parties have confirmed it in writing (including by email).

• Discovery Sprint: 2-week fixed engagement at S$190
• Roadmap Review: 3-week fixed engagement at S$610
• Sounding-Board: Monthly arrangement at S$890 per month, cancelable with one month's written notice

5. User responsibilities

You agree to:

• Provide accurate and complete information when submitting enquiries or entering engagements
• Not use this website for any unlawful purpose
• Not attempt to gain unauthorised access to any part of this website or its systems
• Not reproduce, distribute, or sell any content produced by Riverlith without written permission

6. Intellectual property

All content on this website — including text, structure, and design — is the intellectual property of Riverlith. Engagement deliverables (notes, summaries, plans) are provided to you for your own internal use. You may adapt and use them internally without restriction, but may not distribute them commercially or publish them as your own work without written agreement.

7. Payment terms

Payments are due as specified in the engagement agreement. Riverlith issues invoices in Singapore dollars (SGD). Payment is accepted by bank transfer. The Sounding-Board arrangement is billed monthly in advance. Engagements may be paused or cancelled in line with the terms of the engagement agreement.

8. Confidentiality

Riverlith treats all information shared during engagements as confidential. We do not share, publish, or reference client information externally. Documents shared by clients are used solely for the purposes of the engagement and are not retained after the engagement closes. You agree to treat any non-public information shared by Riverlith during an engagement as confidential.

9. Disclaimers

Riverlith's services are advisory in nature. We provide structured analysis and outside perspective — not definitive recommendations or operational execution. Riverlith does not act as a legal, financial, or regulatory advisor. No output should be interpreted as professional advice in those disciplines. Results from any engagement depend on how the team uses the deliverables and are not within Riverlith's control.

10. Limitation of liability

To the maximum extent permitted by Singapore law, Riverlith's total liability for any claim arising from or related to an engagement shall not exceed the total fees paid for that engagement. Riverlith is not liable for any indirect, consequential, or incidental loss or damage. Nothing in these terms limits liability for fraud, death, or personal injury caused by our negligence.

11. Indemnification

You agree to indemnify Riverlith against any claims, losses, or costs arising from your misuse of this website or breach of these terms, to the extent permitted by law.

12. Termination

Either party may terminate an engagement in accordance with the engagement agreement. Riverlith reserves the right to discontinue services where a material breach of these terms has occurred. Upon termination, your right to use deliverables produced to that point is retained subject to the terms of the engagement.

13. Dispute resolution

These terms are governed by the laws of Singapore. In the event of a dispute, both parties agree to first attempt to resolve the matter informally by written communication. If not resolved within 30 days, disputes shall be referred to the Singapore Mediation Centre before any court proceedings are initiated.

14. General provisions

• Entire agreement: These terms, together with any engagement agreement, constitute the full agreement between the parties.
• Severability: If any provision is found unenforceable, the remaining provisions continue in full force.
• Waiver: Failure to enforce any right does not constitute a waiver of that right.
• Assignment: You may not assign your rights under an engagement without written consent from Riverlith.

15. Changes to these terms

We may update these terms from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

16. Contact

For legal enquiries:
Email: [email protected]
Address: 30 Cecil Street, #19-08, Prudential Tower, Singapore 049712